East London & Essex · Est. 2023

End of tenancy cleaning and short let changeover services for East London & Essex — one operational supplier.

From the routine end of tenancy clean to the emergency property turnover — cleaning, linen coordination services, property inspection services, restocking and consolidated control. One supplier. One point of contact. One invoice.

Cleaning Linen Coordination Property Inspections Restocking Emergency Turnover Consolidated Invoicing
£2M
Public liability per claim
£10M
Employers liability
48h
Re-clean guarantee
100%
Photo documented
Request a Quote or PSA

Tell us your portfolio and we will confirm coverage and pricing within one hour.

For Property Operators

From cleaning broker to
property-operations control tower.

If you manage 5 or more properties — short-lets, HMOs, blocks, or a mixed portfolio — you are not looking for a cleaner. You are looking for an operation that keeps your properties generating income, guest-ready and compliant without consuming your day.

01
Compliance
£2M PLI · DBS · photo docs · GDPR clause
Gets you considered
02
Reliability
Same operative · 48h re-clean · no no-shows
Gets you retained
03
Convenience
One call · one invoice · linen + restock included
Gets you bought
04
Portfolio Economics
Volume rates · consolidated billing · zero admin overhead
Makes you wealthy
What Pro Elite manages for you
Recurring Cleaning

End-of-tenancy, void, communal, block, short-let changeover. Same vetted operative. Photo report delivered within 30 minutes.

Core
Linen Coordination

Fresh linen delivered and used linen collected at changeover. No guest complaints about bedding. No trips to a launderette.

New
Property Inspections

Scheduled mid-term or pre-checkout inspections. Photo report included. Maintenance flags escalated to you immediately.

New
Restocking

Toiletries, tea, coffee, cleaning supplies replenished at changeover to your specified par levels. Tracked and invoiced by unit.

New
Emergency Turnover Capacity

Early checkout. Late checkout. Pipe leak. Guest complaint. We maintain bench capacity specifically for unplanned situations across your portfolio.

New
Consolidated Invoicing

One monthly invoice across every service and every property. Broken down by unit. Formatted for your accounts team or Xero.

Core
Who we work with

One operations partner. Three client tracks.

Track 02 · Letting Agents

Letting Agents & Property Managers

You manage residential portfolios and need a cleaning supplier who produces the documentation deposit scheme adjudicators actually accept.

  • End-of-tenancy cleans to TDS/MyDeposits/DPS standard
  • Photo report within 30 minutes of every job
  • Deposit dispute support — photos + witness statement
  • Preferred Supplier Agreement with written SLAs
See Agency Services →
Track 03 · Commercial

Block & Commercial Properties

You manage residential blocks or commercial premises and need insured, DBS-checked operatives on a regular schedule with full attendance documentation.

  • Communal areas, hallways, stairwells, bin stores
  • Regular schedules — weekly or fortnightly
  • £2M PLI + £10M ELI on every job
  • Attendance records for freeholder / compliance reporting
Get a Quote →
Why operators switch to Pro Elite

The problems that stop your
portfolio paying what it should.

Most cleaning contractors solve a logistics problem. Pro Elite solves an operations problem. These are not the same thing.

Problem 01
No-shows and last-minute cancellations

Solo operators disappear. Your checkout falls through, your guest checks in to an unclean property and leaves a 1-star review. We maintain bench capacity — never a single point of failure.

Problem 02
Zero photographic evidence

Without room-by-room, timestamped before-and-after photos, deposit deductions fail adjudication. Every Pro Elite EOT clean produces a 74-point documented photo report within 30 minutes.

Problem 03
Linen and restocking left to you

Coordinating bedding and toiletry replenishment between your cleaner and a separate supplier adds hours to every changeover. Pro Elite handles both alongside the clean — one call, one outcome.

Problem 04
No one to call for an emergency

Pipe leak at 7pm on a Friday before a Saturday checkout. Guest complaint mid-stay. Damage discovered post-checkout. Pro Elite maintains emergency capacity specifically for these moments.

Problem 05
Three suppliers, three invoices, three headaches

Separate cleaners, linen services and inspection firms means three invoices to reconcile, three schedules to coordinate and three points of failure. Pro Elite consolidates all of it.

Problem 06
Uninsured operatives on your block

An uninsured worker in a communal area or a guest property transfers liability to you. Every Pro Elite operative carries £2M PLI, £10M ELI and a current DBS certificate.

Services

Everything a managed portfolio needs — one supplier.

End-of-Tenancy & Void Cleans

Inventory-grade deep cleans to deposit scheme standard. 74-point photo report included. Suitable for TDS, MyDeposits and DPS adjudication.

Short-Let & Airbnb Changeovers

Checkout by 11am, guest-ready by 3pm. Linen, restocking, and a full photo report. Emergency capacity included in portfolio arrangements. 7 days a week.

Communal & Block Cleaning

Regular schedules for residential and commercial blocks. Hallways, stairwells, bin stores. Attendance logs for freeholder reporting.

Now available
Linen Coordination

Hotel-standard bedding delivered fresh at changeover, used linen collected. Managed as part of your changeover schedule — no separate booking, no separate invoice.

Now available
Property Inspections

Scheduled mid-term or pre-checkout inspections with a full photo report. Maintenance issues flagged immediately. Awaab's Law compliance documentation included.

Now available
Restocking & Emergency Capacity

Toiletries, consumables and supplies restocked to your par levels at changeover. Emergency turnover capacity on standby for your portfolio.

The Pro Elite Document Arsenal

We don't just clean. We document, evidence and protect.

Every Pro Elite engagement is backed by a suite of professional documents — from the contract that governs our relationship to the photo checklist that wins your deposit disputes.

Legal · Contract
Preferred Supplier Agreement

10-clause formal contract. Governs every PSA relationship — pricing, SLAs, liability, UK GDPR, termination. Executed with witnessed signatures.

✓ England & Wales
Operations · Every EOT Job
74-Point Photo Checklist

Room-by-room before/after documentation to the exact standard MyDeposits, TDS and DPS adjudicators expect. Submitted within 30 minutes.

✓ Scheme-standard
Agent Resource · Free
Inventory Alignment Guide

Three-column method, fair wear vs damage decision tree, item lifespan tables aligned to English deposit scheme standards.

✓ Free download
Agent Resource · Free
Dispute Evidence Template

Copy-paste adjudication submission package for MyDeposits, TDS and DPS. Three parts: submission letter, cost breakdown, witness statement.

✓ Free download
Quality · Every EOT Job
10-Point Sign-Off Protocol

Completed and signed by the operative before any job is declared complete. Oven test, limescale check, grout inspection, corner sweep, final walk-through.

✓ Non-negotiable
Compliance · On Request
Supplier Audit Pack

PSA, insurance certificates (£2M PLI + £10M ELI), Companies House confirmation, DBS certificates, COSHH product data sheets. ARLA-audit ready.

✓ Available on request

The free toolkit documents are available at proeliteventures.com/deposit-toolkit — no obligation, no sales call.

Legislation & Compliance

Why your operations supplier choice is now a legal decision.

The regulatory environment for letting agents and property managers has tightened substantially since 2023. These are the Acts that change what you need from an operations supplier.

Renters (Reform) Act 2024

Raises the evidential bar for deposit deductions. Adjudicators increasingly reject claims lacking photographic evidence tied to a specific room and surface. Pro Elite photo documentation is produced to the standard adjudicators explicitly require.

Awaab's Law (2024)

Imposes strict timescales on landlords and managing agents to investigate and remediate hazards including damp and mould. Pro Elite inspection reports flag maintenance issues with timestamped photo evidence, giving you a documented response trail.

ARLA Propertymark — Supplier Due Diligence

Member agencies face audit scrutiny requiring evidenced supplier insurance and lawful operation. Pro Elite provides a complete supplier audit pack on request — PSA, insurance certificates, Companies House confirmation, DBS certificates and COSHH data sheets.

UK GDPR — Property Access & Tenant Data

Sharing tenant details and property access information with an operations supplier constitutes data processing under UK GDPR. Our PSA includes a clause 9 data protection provision with lawful basis, retention limits and photographic data security commitments.

Free resource for letting agents: The Deposit-Proof Cleaning Toolkit includes the Room-by-Room Photo Checklist, Inventory Alignment Guide and Dispute Evidence Template — all formatted to the standard deposit scheme adjudicators expect. Download free at proeliteventures.com/deposit-toolkit →
Free Resource · Letting Agents & Property Managers

The Deposit-Proof Cleaning Toolkit

Three documents that help you photograph handovers correctly, align inventories to scheme standards, and build the evidence file that wins disputes — whether you use Pro Elite or not.

Room-by-Room Photo Checklist
74 points · 5 rooms · Adjudicator format
Inventory Alignment Guide
Fair wear decision tree · Lifespan tables
Dispute Evidence Template
MyDeposits · TDS · DPS formatted
Toolkit contents — preview
Photo Checklist · 74 pointsFree · No email
Inventory Alignment GuideFree · No email
Dispute Evidence TemplateFree · No email
Deep Clean Standards SupplementFree · Email required
Get the Full Toolkit →
Preferred Supplier Agreement

The contract that converts a supplier into a long-term operations partner.

For property operators and letting agents managing 5+ properties. A formal, witnessed commercial contract — not a handshake arrangement — governing every aspect of our relationship.

Fixed pricing for 12 months
Volume rates locked in. 30 days written notice required for any change.
Priority scheduling & written SLAs
Emergency same-day response within 2 hours. Next-day confirmed within 4 hours.
One consolidated monthly invoice
All jobs, all services, all properties in a calendar month. Formatted for your accounts team.
Deposit dispute support at no charge
Photo documentation and witness statements within 48 hours of request.
Rolling monthly · 30 days' notice to exit
No minimum term. No lock-in. Exit with one written notice.
PSA Clause Structure
Appointment & preferred supplier statusCl.1
Scope of servicesCl.2
Documentation & deposit scheme complianceCl.3
Pricing & payment terms (14-day)Cl.4
Scheduling & SLA response timesCl.5
48-hour re-clean guaranteeCl.6
Term & 30-day termination rightCl.7
Liability cap & insuranceCl.8
UK GDPR & data protectionCl.9
Governing law — England & WalesCl.10
Insurance on file — available on request

Public Liability: £2,000,000 per claim
Employers Liability: £10,000,000
Provider: Marsh Commercial · Ref: RICP0000575
Valid to: 30 March 2027

How it works

From first contact to ongoing delivery — three steps.

15-Minute Portfolio Review

We map your current setup — properties, cleaning schedule, linen, inspections. Identify the gaps. Propose a consolidated arrangement that fits your portfolio and your budget.

Trial Run & Photo Report

We assign a vetted operative, attend your first job, and deliver the photo report within 30 minutes. You see the standard before committing to anything.

Sign the PSA or Continue Ad-Hoc

Continue with WhatsApp bookings at standard rates, or sign a PSA for volume pricing, linen and inspection coordination, and one consolidated monthly invoice.

Ready when you are

One supplier.
Operational portfolio.

Book a 15-minute Portfolio Operations Review. We map your setup, find the gaps and propose a single-supplier arrangement for cleaning, linen, inspections and emergency capacity. No obligation.

0203 984 4919  ·  info@proeliteventures.com  ·  proeliteventures.com
IG11 · RM6 · RM8 · RM9 · RM10 · Barking · Dagenham · Romford · Chadwell Heath